Shipping Policy
At ELEYRAS, we want your order to arrive safely and as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Delivery Times
Estimated delivery time:
5–10 business days
Delivery times may vary depending on your location, carrier availability, customs processing and other circumstances outside our control.
Tracking Your Order
Once your package has been dispatched, you will receive a tracking number by email.
You can also use our Track My Order page to check the latest available shipping information.
Please allow some time for tracking information to become active after your order has been shipped.
Customs & Duties
International orders may be subject to customs duties, taxes or other fees depending on the destination country.
Any applicable customs charges are the responsibility of the customer unless otherwise stated at checkout.
Delayed Orders
If your order appears to be delayed, please contact our support team with your order number and tracking information.
We will do our best to assist you and provide the latest available information.
Email: support@eleyras.com